CVW Group

CVW Group Privacy Policy

This Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by CVW Group anytime you interact with us, such as when you visit one of our websites (CVW Accounting, CVW Creative, CVW Technology) or when you contact us.

Why we collect personal information

We collect your personal information because it helps us provide you the best customer service. It enables us to give you easy access to our services. In addition, your personal information helps us keep you informed of any new services, special offers or events that might be of interest to you. If you do not want CVW Group to keep you up to date with news or information, please contact us at info@cvwgroup.com.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you a better service experience. For example:

When you interact with CVW Group, we may collect personal information relevant to the situation, such as your name, address, phone number, email address, and contact preferences; your credit card information.
We may also collect information for market research purposes – such as your company and position – to gain a better understanding of our customers and provide more valuable service.
We collect information regarding customer activities on our website. This helps us to understand which parts of our website, products, and services are of most interest.
We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve CVW Group's services.

Links to other sites

Our website may contain links to other sites that are not affiliated or associated with, or controlled by CVW Group. Please be aware that these other sites may be owned or developed by people over whom we have no control, and accordingly we are not responsible for their privacy practices. This Privacy Policy applies only to those parts of our website within our control. We encourage you to familiarise yourself with the privacy policy of any other website you visit which collects personal information about you, and to use your discretion when providing such information.

When we disclose your information

CVW Group takes your privacy very seriously. CVW Group does not sell or rent your contact information to any other organisations.

With our service providers, vendors, and strategic partners

There may be times where CVW Group may provide personal information about you to companies that perform work for CVW Group to install, set up or deliver some of our products and services. These companies are also obligated to protect your personal information in accordance with CVW Group's policies.

How we protect your personal information

CVW Group takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. CVW Group uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from CVW Group you must use an SSL-enabled browser such as Firefox, Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing this protects the confidentiality of your personal and credit card information while it's transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers.

Integrity of your personal information

CVW Group has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided.

Cookies and other technologies

As is standard practice on many corporate websites, CVW Group's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, as well as to study the effectiveness of our customer communications. And we use cookies to customise your experience and provide greater convenience each time you interact with us.

As with many websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. CVW Group will not use the information collected to market directly to that person.

Privacy questions

If you have questions or concerns about CVW Group's Customer Privacy Policy or data processing, please contact us at info@cvwgroup.com.

CVW Group may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.